Skip to content

[Resolved] Cannot delete media

Home Forums Troubleshooting Cannot delete media

This topic contains 8 replies, has 2 voices, and was last updated by 3 months, 1 week ago.

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #19849 Reply

    Hi Kevin,

    My users cannot delete media files, regardless of the settings I have set in their Roles and Capabilities. They get the message, “You are not allowed to delete this post.”  The option is there under the main Media Library screen.  However, the option is not available if they edit the media file. Delete permanently is not shown as an option.

    My web developer thought it might have something to do with the PP File URL Filter, but neither activating or deactivating made any difference and the error is still received when attempting to delete media files.

    I also don’t remember how to upload my configuration. I guess that is good since I haven’t had a problem in awhile.

    Thanks,

    Andrea

    #19892 Reply

    [ login required ]

    #19931 Reply

    [ login required ]

    #19933 Reply

    [ login required ]

    #19944 Reply

    [ login required ]

    #19964 Reply

    [ login required ]

    #19978 Reply

    [ login required ]

    #26818 Reply

    [ login required ]

    #26899 Reply

    [ login required ]

Viewing 9 posts - 1 through 9 (of 9 total)

You must be logged in to reply to this topic.

Registered members have full access to Pro support forums here.

Feel free to log in or purchase a support key.