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mistake order

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This topic contains 2 replies, has 2 voices, and was last updated by 2 weeks, 1 day ago.

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  • #22922 Reply

    Hello

    I make a mistake on my account, just would like to know price of renew but order was passed.
    I haven’t put credit card information, i understand why order num : 3915 exist.

    Can you cancel this order ?

    Thanks for help

    #22923 Reply

    I’ve cleared that from the system. As you noted, billing was not done and access not yet granted.

    #22924 Reply

    Thanks

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