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Support Policy

The support provided as part of a Press Permit purchase includes:

  • Documentation on this site (unavailable during initial beta phase)
  • Support Forums (for both community and author feedback)

Support forums are the place to report any bugs you may encounter.  Bug reports will be taken very seriously and addressed at the discretion of Agapetry Creations LLC, based on severity and prevelance. In some cases you may be required to provide diagnostic feedback.

Note that while compatibility with other plugins is a perpetual goal, we offer no guarantees.  Plugin conflicts have been rare, but If you find one, we want to know about it and will likely provide a fix or workaround.

Due the highly customizable nature of both WordPress and Press Permit, the documentation and support forums cannot be guaranteed to solve every issue.  Refunds are available within 30 days if your implementation presents an issue that cannot be resolved.