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Support Policy

The support provided as part of a Press Permit purchase includes:

  • Documentation on this site (unavailable during initial beta phase)
  • Support Forums (for both community and author feedback)

Support forums are the place to report any bugs you may encounter.  Bug reports will be taken very seriously and addressed at the discretion of Agapetry Creations LLC, based on severity and prevelance. In some cases you may be required to provide diagnostic feedback.

A developer key provides access to additional support forums: “Developer Support”, “Press Permit API” and “Dev / Beta”.  Issues raised there will tend to take priority over the basic member forums, but not always.

Note that while compatibility with other plugins is a perpetual goal, we offer no guarantees.  If you find a conflict with a popular plugin, we want to know about it and may provide a fix or workaround.  In other cases, the conflict may be deemed intractable or put on the back burner.

Neither documentation nor support forums are guaranteed to meet every usage need you may encounter.  Some implementation issues will be beyond the scope of these support resources.